What information do we collect from you
When you visit the “TOMPANG” mobile application, website or use our related services, we collect information sent to us by your computer, mobile phone or other access device. The information sent to us includes data on the pages you access, your computer IP address, device identifiers, the type of operating system you’re using, your location, mobile network information, standard web log data and other information. Web log data includes the browser type you’re using and traffic to and from our site. When you visit the “TOMPANG” mobile application, website or use our related services, we also collect information about your transactions and your activities.
In addition, if you open a TOMPANG account or use our related services, we may collect the following types of information:
How Cookies are used
When you access TOMPANG mobile application, website or use our related services, we (including companies we work with) may place small data files on your computer or other devices. These data files may be cookies, pixel tags, “Flash cookies,” or other local storage provided by your browser or associated applications (collectively “Cookies”). We shall use these technologies to; recognize you as a customer; customize TOMPANG services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and to promote trust and safety across the TOMPANG mobile application, website and our services.
We use both session and persistent cookies. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
We encode our cookies so that we can interpret the information stored in them. You are free to decline those Cookies if your browser or browser add-on permits, but doing so may interfere with your use of the TOMPANG website and our related services. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Cookies.
How personal information is protected and stored
How the collected personal information is used
The primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. Your personal information may be used to:
We shall not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize TOMPANG and related services, content, and advertising.
We may call or send text message (SMS) to you at a mobile phone number that you have provided.
If you do not wish to receive marketing communications or participate in ad-customization programs, simply indicate your preference by following the directions that may be provided within the communication or advertisement.
How personal information is shared with other parties
We may share your personal information with:
How you can access or change your personal information
You can review and edit your personal information at any time by logging in to your account and reviewing your account settings and profile. You can also close your account by calling Customer Service. If you close your TOMPANG account, we shall mark your account in our database as “Closed” but may retain personal information from your account as required by laws and/or to collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud, enforce the Terms and Conditions, or take other actions as required or permitted by law.